Unfortunately it is common to find even professional cleaning cleaning companies claiming to use Scotchgard™ that use a different product instead. The information below will help you protect yourself and spot rip offs easier.
Sometimes a company will advertise a product with a name similar to “3M Scotchgard™,” but the spelling of the name will be slightly different; such as Scotchguard or Scotch Guard. This is usually an inferior product with a lesser cost to the company and ultimately at the expense of the client. We only use authentic 3M Scotchgard™ on our customer’s carpets and furniture.
Another common ripoff technique is intentional improper mixing of the product. Scotchgard™ requires a specific ratio of water to cleaner to be effective for the intended purpose for which it is being applied. If you notice staining soon after application, this is often an indication of incorrect mixture or application.
One test to determine proper application is to wait for the rug/fabric to dry, then apply a small amount of water to the treated rug/fabric. If the water beads up on the tips of the fibers, the 3M Scotchgard™ is doing its job. If it soaks in rapidly, the material was probably improperly treated by the cleaner. Please contact Stoll Rug & Furniture Cleaners today if you have any questions.
